REPAIRS & MAINTENANCE OF YOUR MOBILE HOME

For repairs and maintenance assistance call 07415 901 499

SPH aim to provide exceptional aftercare so you can enjoy the comfort of your new mobile home

If you are experiencing an issue with your mobile home, our professional aftercare teams will ensure the repairs and maintenance are carried out in line with the tenancy.

The responsibilities of SPH for the maintenance of your Mobile Home include ensuring that:

  • The structure of your property is maintained in good condition –

    • this includes the walls,

    • ceiling,

    • roof

    • and windows

  • Gas and electricity appliances work safely (not including fuse or light bulb change)

 

  • Shared parts of a building or housing estate are kept in good condition

 

  • External Window and Doors Issues

 

  • Bathroom Door (locks only)

*Any other repairs will be charged at an additional cost.

Through our website, you can submit a photo of any home damages and send them to our repairs team. To do so, please press the green phone button at the bottom right corner and choose the blue envelope. 

It will give you an option to upload the necessary documents. The supported pictures should be clear and state the issue of your request in the message field. Please, see Instructions below. 

After submitting your request, our repairs team will carry out the assessment of the damages and contact you as soon as possible. 

1. Please press the green button as shown on the picture below:

2. Please press the blue button as shown on the picture below:

3. Once you press the blue button, you will see the form with email, name, message field and attach a file, where you can submit the pictures of the house damages. Alternatively please email directly to benefits@socialparkhousing.co.uk

 
Social Park Housing Guidance and Recommendations for your waste pipes

​In order to prevent your toilet and sink from clogging, we recommend you do NOT FLUSH the following down your toilet:

  • Disposable diapers

  • Sanitary Items

  • Cotton balls and swabs

  • Unused medications (put the original containers in a plastic, zip-lock bag and throw the bag in the trash)

  • Cleaning wipes of any kind

  • Facial tissue

  • Bandages and bandage wrappings

  • Fats, Oils and Grease from cooking products

 

Blocked sewer pipes can cause raw sewage to back up into your home and overflow.

Call us today on 020 7723 5510

Email for management enquiries: info@socialparkhousing.co.uk

or

Email for tenant enquiries: benefits@socialparkhousing.co.uk

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